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Issues in Human Resources 

Description of Module


Job advertisements, job references, job applications:

  • How to write job advertisements.
  • Looking at job references: how do these differ from references written in German?
  • How to reply to job applications: writing invitations or turning applicants down.

Recruitment and selection:

  • Discussing the process and possibilities for doing so.
  • Problems and solutions in this area.


  • Questions to ask the candidate - role playing the situation in English. 
  • Formulating good questions.
  • The role of body language and voice in the interview: what to look out for, and what to avoid. 


  • What motivates employees?
  • How to encourage the workforce (e.g. to reduce absenteeism etc.)

Training and Teambuilding:

  • Off the job training
  • On the job training (coaching and mentoring etc.)
  • Career develpopment issues (secondment, job rotation, further study possibilities)
  • Team building issues (leadership, maximizing performance, conflict management 

Performance Reviews:

  • Interviews to review employee performance,
  • Evaluation of job,
  • Discussing salary increases etc.
  • How to negotiate with employees. 



Times: Thursday/ Friday 08.30 – 18.00/19.00 o’clock

Saturday 09.00 – 13.00 o’clock