Firmenkunden
- 1:
Firmenkunden.
- 1.1:
Sprachtraining (Gruppen).
- 1.2:
Sprachtraining (individuell).
- 1.3:
Kulturkompetenz.
- 1.4:
Führungskräfte.
- 1.5:
Themenworkshops.
- 1.5.1:
communication tactics.
- 1.5.2:
cultural competence.
- 1.5.3:
technical communication.
- 1.5.4:
presentation techniques.
- 1.5.5:
negotiation skills.
- 1.5.6:
issues in human resources .
- 1.5.7:
office management.
- 1.5.1:
- 1.6:
Übersetzungen.
- 1.7:
Dolmetscher.
- 1.8:
Einstufungstests.
- 1.1:
- 2:
Sprachschulungen privat.
- 3:
Sprachprüfungen.
- 4:
Referenzen.
Cultural Competence (anglo-american)
Description of module
The module is designed to give the whole learning experience in English.
General knowledge: history, politics, geography…
Socialising
• Introduction, Small Talk
• Talking about your department, responsibilities, international contacts, cross-cultural experiences
Body Language in different Cultures
• Gestures
• Mimics, Countenance
• Dress codes
• Posture and Way of Walking
Cross-Cultural Communication Strategies
• “Breaking-the-ice” Techniques: small talk, anecdotes, jokes, irony
• “Keeping-it-going” Techniques: idioms, phrasal verbs, filling words, exclamations
• Real-Life Topics of a Global Village: current events, fashions, concerns (taken from business, politics, technology, fashion, literature, sports etc)
Cultural Sensitivity
• Diplomacy Skills: polite noises, political correctness
• Cultural Awareness:
- knowledge of cultural behaviour patterns, do’s and
do-not’s in the USA
- knowledge of prejudices
- knowledge of yourself
- comparison of international corporate philosophies
- comparison of international work ethics
• Cultural Adaptability and Tolerance: training cross-cultural flexibility and communication skills within simulated or real (!) cross-cultural encounters
Schedule (example): two days, 8.30 am – 5 pm
The maximum number of participants is 8